#Zring - Communications channel

Our communication protocol works in the following manner:

Pre-sales communication and escalations - Telegram

Tech integration - Slack

When we on-board you, we will set up a separate channel on Slack. This channel is connected to our backend and regular updates about system downtimes, scheduled outages, partner transactions limits etc. will be published on the channel.

Our tech on-call support will also be part of the channel and partners can directly interact in the channel to raise a query or seek assistance.

You can tag Zynk-Helpdesk on slack to ensure we attend to your queries on high priority !

We will also regularly publish updates using the [Zring]Zynk Updates bot. Please keep a watch for updates related to our API changes, new corridors and any other information.